Rewards program terms and conditions.

1. General
1.1. Owner of the Service
The Gossamer Wedding Rewards network and the Gossamer wedding rewards web sites (referred to hereafter as 'the Gossamer Wedding Rewards Network' or 'the Network') are owned and operated by Gossamer Pty Ltd, ABN: 29139752015 (referred to hereafter as 'Gossamer', 'we', 'us' or 'our').
1.2. Acceptance of the Terms of Service
Your membership of the Service is conditional upon your express agreement to, acceptance of and compliance with these Terms of Service, as well as agreement to and compliance with other terms, conditions, notices and disclaimers contained elsewhere on the Gossamer Wedding Rewards Network.
The submission of your Gossamer Wedding Rewards membership application constitutes your acceptance of these Terms of Service.
1.3. Changes to the Terms of Service
We reserve the right to vary these Terms of Service by providing 30 days notice on this website. Because as a member of the Service you will continue to be bound by these Terms of Service, you should periodically refer to them here to review any changes.
1.4. Changes to the Service
We reserve the right to vary the specifications, rates, rewards, rules, conditions and content of any aspect of the Service and Network at any time without notice.
1.5. Content of the Network
Whilst we make every effort to ensure information or content published on the Network by us is accurate and complete, we make no guarantee that it is, and cannot be held responsible for any errors or omissions in any such information or content.
Any dated information or content published by us on the Network is current at the time of publication, and we are not obliged to update or amend any such information or content.

2. Eligibility and Conditions of Membership
These conditions of membership are the primary, but not the only conditions of membership. We reserve the right to terminate your membership of the Service if you breach or fail to comply with any of the following conditions of membership:
2.1. Eligibility to join the Service
2.1.1. To be eligible to join the Service, you must:
a.    be 18 years of age or over; or
b.    if you are between 16 and 17 years of age, you must have a parent’s or guardian’s permission to join.
Individuals 16 years of age or below are not eligible to join Gossamer Wedding Rewards due to legislation regarding marriage age.
2.2. Joining and using the Service
2.2.1. You may only apply for and use one membership per couple.
2.2.2. You must not join nor use the Service on behalf of any other individual, including a family member.
2.3. Registered email address
2.3.1. You must provide a valid email address (referred to as the 'registered email address') when you register to become a member. For your membership to be considered active and valid, you must validate your registered email address by clicking on a link within an email we send to you after registration.
2.3.2. The email address you provide when you register must be an active email address in regular use by you.
2.3.3. If you ever discontinue use of the registered email address, for your membership to remain active you must advise us of a new, active email address that you regularly use. You can advise us of a new email address in the Account Settings section of this web site. You will be required to re-validate your new registered email address.
2.3.4. Your registered email address must not be the registered email address of any other member of the Service.
2.4. Personal and profile information
2.4.1. You must provide us with information about yourself, and you agree to us keeping a record of that information for as long as you remain a member of the Service. You may be required to provide personally identifiable information in the Account Settings section of this web site.
2.4.2. The information you provide to us must be complete, current, correct, valid and truthful.
2.4.3. You must keep the information that you have provided to us current and up-to-date by periodically reviewing and updating the information provided. You can do this using the Account Settings section of this website.
2.5. Accuracy, honesty and integrity
2.5.1. At all times in your dealings with Gossamer Wedding Rewards and its partners and suppliers you must act with integrity and honesty.
2.6. Unsolicited messages and spam
2.6.1. In these Terms of Service, 'spam' means the use of email, online message boards, online chat rooms, usenet, or an electronic messaging service to send a message which:
a.    is addressed to a person with whom the sender does not have an existing relationship;
b.    is not sent with the implied or express consent of the recipient;
c.    is typically, but not always, sent or posted in excess volume;
d.    contains information that is unsolicited or unwelcome.
2.6.2. You must not send unsolicited messages or spam to promote the Service.
2.6.3. You must not use the Network or Service to send spam.
2.7. Unlawful use, hacking, tampering and using automated scripts
2.7.1. You must not use the Network or Service in a way that is or for any purpose that is unlawful.
2.7.2. You must not use the Network to engage in any kind of hacking, tampering, spoofing or abuse of any system or computer network.
2.7.3. You must not engage in any kind of hacking, tampering, spoofing or abuse of the Gossamer Wedding Rewards Network and any aspects of the Service.
2.7.4. You must not use a script, robot, software program, or other system that operates the Network or Service on your behalf and outside of the intended use of the Network or Service, whether it be to earn reward points automatically, post or transmit bulk messages, or otherwise interfere with the normal operation and security of the Network or Service.
2.7.5. If you breach any of the conditions above, your membership will be cancelled and you may be prosecuted for damages or expenses arising directly or indirectly out of your actions.
2.7.6. We are under no obligation to monitor any person’s use of the Network or Service, however we reserve the right to monitor the Network and Service and retain and disclose information as allowed by law and requested by any law enforcement authority in any jurisdiction.

3. Privacy and Security
3.1. Privacy
We take the security and privacy of your personal and profile information very seriously. Gossamer Wedding Rewards has a Privacy Policy which should be read in conjunction with these Terms of Service.
3.2. Personally identifiable information
3.2.1. The information you provide in the Account Settings section of the Gossamer Wedding Rewards web site includes personally identifiable information, such as your name, your email address, your telephone number, your residential address, and your postal address.
3.2.2. Your personally identifiable information will never be sold to any third party.
3.2.3. Your personally identifiable information may be shared with a third party if it is required by law. For example, if we receive a lawful direction or request from a law enforcement authority in any jurisdiction we may disclose your identity and personally identifiable information to that authority.
3.2.4. Your personally identifiable information may be shared with a third party (for example a supplier or partner of ours) if it is necessary for us to process a transaction that you request us to process, or if you opt-in to a service or feature where we outsource some aspects of the provision of that service or feature. In all cases where personally identifiable information is shared with a third party, the sharing of such information is covered by strict legal agreements that prevent the third party from using that information more than once, or for any purpose beyond what is allowed for in the agreement.
3.3. Third parties
Sometimes you may be directed to a web site where an advertiser or market research company asks you to provide your personal information. It is your choice whether to provide your personal information to that third party. We cannot be held responsible for the privacy practices or actions of any third party.
3.4. Aggregate basis
The information in your Gossamer Wedding Rewards Profile is never shared with any third party in a way that can be used to personally identify you. It is only shared with third parties on an aggregate basis. 'Aggregate basis' means the information of many members is combined together to form one measurement or quantity that cannot be used to identify any particular person.
3.5. Security
We will take all reasonable precautions and measures to maintain the security and privacy of your personal information. This includes using the very best in hardware, software, and security practices available to us. However, due to the nature of the Internet and the nature of the systems and technology available at the current time, it is unfortunate that breaches of security are still possible. Therefore we cannot guarantee that your information will be completely secure, and we cannot be held liable for any loss or damage arising out of a breach of security.
3.6. Account password
You must keep your account password confidential at all times. You are responsible for all transactions made on the Network with your username and password. We are not liable for any loss or damage arising out of the unauthorised use of your username and password.

4. Communications from Us
4.1. Service emails
4.1.1. When you join the service you give us consent to send you emails, with or without any incentive or reward, that are necessary for us to continue to provide the Service to you. These emails (referred to as 'service emails') may include:
a.    verification or validation emails;
b.    account statements;
c.    important information or notices about the Service and your use of the Service;
d.    responses to a customer service enquiry you have made;
e.    notification or confirmation of any transaction you initiate;
f.    requests for additional information from you;
4.1.2. Because service emails are required and necessary for us to provide the Service to you, the only way to unsubscribe from receiving service emails from us is to terminate your use of the Service by cancelling your membership.
4.2. Advertising emails
4.2.1. By joining the Service you initially give us consent to send you commercial advertising messages via email (referred to as 'advertising email' or 'email rewards').
4.2.2. Receiving advertising email is an optional part of the Service. Therefore you may opt-out of receiving advertising email at any time after your registration is complete. This can be done in the Account Settings section of this web site.
4.2.3. After opting-out of receiving advertising email, you must allow up to 7 days for your email address to be excluded from advertising email campaigns. This is because selection of the recipients for an advertising email campaign may take place well before the actual date the emails are sent.
4.2.4. We make no guarantee or representation as to the minimum number of advertising emails you will receive from us.

5. Reward Points

5.1. Your reward points account
5.1.1. As a member of the Service we will maintain against your membership account a balance of reward points. As you use the Service you may accumulate reward points, and then once you have been married you will be able to select a prize from us which has a point value of equal or less than your accumulated points.
5.1.2. Until such time as your wedding has taken place, we are not liable to you for payment of any rewards.
5.1.3. You expressly acknowledge that your eligibility to redeem your reward points for prizes is conditional upon your ongoing compliance with these Terms of Service. If at any time we have evidence or reason to believe that you are not in compliance with these Terms of Service, we may, at our discretion, cancel your membership of the Service, cancel any right or interest that you may have in the reward points that you have accumulated, and cancel any outstanding redemption or payment of cash or prizes.
5.1.4. If you choose to cancel your Gossamer Wedding Rewards membership account, all of your reward points are immediately and irreversibly forfeited. All outstanding and pending payments and rewards are immediately cancelled.
5.2. Reward points obtained by fraud or deception
Where an amount of reward points has been credited to your account and we at any time have evidence or reason to believe that those reward points were credited to your account due to the fraudulent, deceptive or dishonest actions of you or any other member, we reserve the right to reverse the transaction by deducting from your account the same amount of reward points.
5.3. Reward points credited due to error or computer software bug
If reward points are credited to your account due to a human or computer error, or if reward points are credited to your account due to the accidental or deliberate exploitation of a computer programming bug by you or by anyone else, we reserve the right to adjust or reverse the transaction without notice.
5.4. Transferability
Gossamer Wedding Rewards reward points are not transferable between members or accounts under any circumstances.
5.5. Waiting period
For some aspects of the Service and Network, reward points may not be credited to your account immediately. You should expect that in some instances, it can take up to 3 months or more before reward points that you have earned can be credited to your account.
5.6. Reward points do not expire
Your reward points do not have an expiry date. Any points you have accumulated in compliance with these Terms of Service will remain in credit against your membership account until they are redeemed by you, as long as your membership account remains active and you continue to comply with these Terms of Service.
5.7. No guarantee of earning potential
You acknowledge that we do not make or imply any guarantee or representation as to the number of reward points you can earn as a member of the Service.
6. Redemption of Rewards
6.1. General conditions
6.1.1. In these Terms of Service, 'redemption' and 'payment of rewards' means any type of request for us to award you any merchandise in exchange for an amount of your accumulated reward points.
6.1.2. At the time you make a request for redemption of your rewards, we may review the details and transaction history of your membership account, and the details of any related membership accounts, to check for any evidence of fraud or deception by you. If we have evidence or reason to believe that you have acted fraudulently or deceptively in your dealings with us, we may choose to deny your request for redemption of rewards and take other action such as cancelling your membership account as permitted by these Terms of Service.
6.1.3. In clause 6.1.2., 'related membership accounts' means any membership account that referred your membership account, or any membership accounts that were referred by your membership account, or any membership account that has provided the same residential address or postal address as your account.

6.1.4. All members who claim rewards must provide a copy of their marriage certificate in order to receive their choice of reward. If you are unable or elect not to provide us with a copy of your marriage certificate, we will deny your request for payment of rewards.
6.1.5. At the time you make a request for redemption of your rewards, we reserve the right to request from you a copy of a proof of identification document, in addition to your marriage certificate, for account verification and security purposes, before approving your request for redemption or payment of rewards. If you are unable or elect not to provide a copy of a proof of identification document, we may deny your request for payment of rewards.
6.1.6. The rate at which you may redeem reward points for prizes is at our discretion, and may vary from time to time without notice.
6.2. General conditions for the award of any prize or merchandise
6.2.1. We are not responsible for any mail handling error of any postal service involved in the delivery of any prize to you.
6.2.2. If a prize or item sent to you is returned to us because the address for delivery is undeliverable, we will charge to your reward points account an equivalent fee to the total cost of delivery for us to re-send the item.
6.2.3. We reserve the right to refuse a request for exchange or refund of any prize or merchandise, to the extent permitted by law.
6.2.4. Where a reward is held by a third party, by ordering the reward, you agree that we may pass on your personal details including your name, address and telephone number to the third party, for the purposes of delivery of the item.


7. Network and Service Facilities
7.1. Shopping
7.1.1. In this clause 7.1., 'transaction' refers to any purchase, order, or action you initiate with a third party including ordering goods or services, or signing up to a service or membership, even if you make no payment for the goods, service, or membership.
7.1.2. The offers made in the Shopping section of the web site are made by third parties. You acknowledge that we act as a referral agent only and are not responsible for the quality of goods and/or services you receive from any third party.
7.1.3. We make an offer of a reward points incentive to you for making a transaction at any third party listed in the Shopping section, but only if you make that transaction as an individual referred to the third party by us. The offer of reward points is made on the basis that the third party pays us a commission for referring you to the third party.
7.1.4. To be eligible to receive reward points for making a transaction with a third party listed in the Shopping section, you must:
a.    show your card provided by us to the person with whom you complete a transaction at participating businesses, and;
b.    ensure that they note your name and card number on their copy of the invoice, and;
c.    ensure that you retain your invoice with all of your payment details, plus the date of payment, and;
d.   enter the date of payment, shop code, as found on the advert located on the shopping page, the invoice number and the amount paid  in the claim points section of the website no later than thirty (30) after the purchase has been made or after the date on the invoice, whichever the later, and;
e.    where stated, you must complete any other required actions including answering any questions asked; and
f.    where stated, you must comply with any other terms, conditions and requirements.
7.1.5. In some instances, certain products, services, or offerings are expressly excluded from the offer of reward points, and there may be particular terms, conditions or requirements that apply only to that offer. You should ensure that you fully understand any exclusions, terms, conditions, and requirements as displayed before proceeding with a transaction.
7.1.6. You acknowledge that we may elect not to credit you with reward points if the third party elects not to pay us commission for referring you.
7.1.7. We will not credit you with reward points, and we may deduct reward points already credited, for a transaction you make at a third party if you subsequently cancel the transaction or order, return the goods for refund or credit, or fail to pay for the order in full.
7.1.8 You can make a claim for your rewards on the Claim points page within the Shopping section of this web site. For your Shopping reward points claim to be valid you must claim within 60 days of making the transaction. The information you supply at the time of making the claim must be accurate and correct. If you do not supply accurate and correct information, we may reject your claim for reward points.
7.1.9. If you make a fraudulent or deceptive claim for reward points we will reject your claim for points, and we may deduct from your reward points account a reward points penalty, or we may cancel your membership of the Service.
7.1.10. You acknowledge that the Shopping section of the Gossamer Wedding Rewards web site contains links to age restricted web sites and services, including web sites containing adult material of a sexual nature. We restrict access to these age restricted pages and web sites only to signed in members that have indicated to us they are 18 years of age or over. If you have indicated to us that you are 18 years of age or over, you will have a choice whether or not to follow these links. Do not click on these links or visit these web sites if you are not over 18 years of age or if you are offended by material that is sexual in nature.
7.2. Refer a Friend
7.2.1. We will credit your account with 200 reward points if you (the 'referrer') refer a new member (the 'referred person' or 'referred member') to join the Service, however we will only credit you with points if:
a.    the referred person is not already a member of, and has never been a member of the Service; and
b.    the referred person is eligible to join and use the Service; and
c.    the referred person enters your Gossamer Wedding Rewards username or registered email address in the correct field on the Gossamer Wedding Rewards membership application form when they join, or they follow your designated referral link which automatically includes your username in the correct field on the membership application form; and
d.    the referred member accumulates 400 reward points in their own account.
7.2.2. We reserve the right to deduct any points credited in relation to a referral if we, at any time, discover that any condition in clause 7.3.1 has not been met.
7.3.3. You expressly acknowledge that you are not permitted to have more than one membership of the Service, and that you are not permitted to join the Service on behalf of another individual. You acknowledge that having more than one membership or joining on behalf of another for the purposes of obtaining referral reward points is considered by us to be deceptive and fraudulent behaviour, and therefore if we have evidence or reason to believe that you have acted as such we may deduct referral reward points from your account, or we may cancel your membership account or the referred membership account.
7.2.4. We reserve the right to deduct from your account any points credited to you in relation to a referral if the referred account is cancelled by us or by the referred member within three months of the date of the referred member joining.
7.2.5. You must not make any misleading statements about the Service, or misrepresent to the person you refer, the amount of rewards and benefits they may earn from their membership of the Service.
7.2.6. You must not display or post your referral link or any banner or graphic promoting the Service on any website that contains any unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information or material.
7.3. Competitions
7.3.1. We run competitions for members at various times. Additional terms and conditions apply to those competitions, and you should read those terms and conditions in conjunction with these Terms of Service.
7.3.2. Unless stated otherwise in the competition terms and conditions, by entering into a competition run by us, you agree to have your name, suburb and state published on the Gossamer Wedding Rewards web site and in print media if you are a winner.
7.3.3. Unless stated otherwise in the competition terms and conditions, by entering into a competition run by us, you agree to provide us with a testimonial and photograph if you are a prize winner. When you provide us with a testimonial and photograph you must agree to us publishing your testimonial and photograph both on the Gossamer Wedding Rewards Network and in print and online media for marketing and promotional purposes.
7.3.4. Gossamer Wedding Rewards employees and their family members, and Gossamer Wedding Rewards affiliates, clients, agents, suppliers, and their employees and immediate family are not eligible to enter any Gossamer Wedding Rewards competition.


8. Communication Facilities
8.1. Communication Facilities
The Gossamer Wedding Rewards Network contains electronic message boards ('forums'), community profile pages, electronic messaging and feedback systems, and other communication facilities which allow you to communicate with us, with third parties, and with other members of Gossamer Wedding Rewards (referred to hereafter as 'Communication Facilities').
8.2. Conditions of use
It is a condition of your use of any Communication Facility and your access to the Network that you do not do any of the following:
a.    restrict or inhibit any other member from using or enjoying any aspect of the Service or Network;
b.    post or transmit any unlawful, threatening, abusive, defamatory, obscene, vulgar, pornographic, profane or indecent information or material of any kind, including without limitation any transmissions constituting or encouraging conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law;
c.    post or transmit any material of any kind which violates or infringes upon the rights of any other person, including material which is an invasion of any privacy or publicity rights or which is protected by copyright, trademark or any other proprietary right, or derivative works with respect thereto, without first obtaining permission from the owner or relevant right holder;
d.    post or transmit any material of any kind which contains a computer virus or other harmful component;
e.    post, transmit or in any way exploit any material of any kind for commercial purposes, or which contains any promotional material or advertising, unless we receive consideration or payment for such posting or promotion as part of the service we provide to our members and clients;
f.    impersonate any other person or entity;
g.    solicit donations for any person or any organisation other than a registered charity.
8.3. Penalties
If you breach any of the conditions relating to the use of Communication Facilities we may impose a reward points penalty, we may suspend your access to use, and ability to post to, any Communication Facility, and we may cancel your membership of the Service.
8.4. No obligation to monitor
We may from time to time monitor or review the contents of the Communication Facilities. While we reserve the right to edit, delete, or refuse to post any information, content or materials (in whole or in part) that in our sole discretion are in any way objectionable or in violation of any applicable law or these Terms of Service, we have no obligation whatsoever to monitor any Communication Facility or to edit, delete or refuse to post any information, content or materials, nor are we responsible for any information, content or materials posted by you or any other member of the Service or user of the Network.
8.5. Public not private
You acknowledge and agree that the Communication Facilities provide a means of public and not private communications.
8.6. Cooperation with law enforcement authorities
We reserve the right to cooperate fully with any law enforcement authority in any jurisdiction in respect of any lawful direction or request to disclose the identity or other information in respect of anyone posting any information, content or materials which violate any applicable or relevant law.
8.7. Username
We reserve the right to cancel any membership account created with a username that in our opinion is offensive, obscene, profane or indecent.

9. Third Party Web Sites and Advertisements
The Gossamer Wedding Rewards Network and the emails sent by us contain advertisements and links to web sites. Third party links and advertisements are paid for by the relevant third party and are not a recommendation or endorsement by us or our affiliates or our respective employees. We make no express or implied warranties in relation to the content of these advertisements or web sites, including the accuracy, completeness, reliability or suitability of the web sites or the products and services advertised for any purpose.
If you have an enquiry or complaint about a particular advertisement, link, or email, you may contact us. We will endeavour to answer your question or resolve the issue, however in some circumstances we may need to direct you to contact the owner of the web site or advertisement directly.

10. Copyright
All content and material on the Gossamer Wedding Rewards web site and Network and sent to you in an email by Gossamer Wedding Rewards is protected by Australian and international copyright law, and may also be protected as a trade mark, service mark, or under other rights and laws.
Except for the creation of a temporary copy on your computer which is inherent to the process of the normal use of the Network or Service, the content and material referred to above may not be copied, reproduced, published, stored in a retrieval system, altered or otherwise used in any form or by any means, in whole or in part, without our prior written approval, or the approval of the relevant copyright owner.

11. Disclaimer of Warranty
You acknowledge that you have not relied upon or been induced by any representation by us and that we make no warranty or representation as to:
a.    the results that may be obtained through membership of the Service;
b.    the accuracy, reliability or otherwise of any information obtained through membership of the Service;
c.    the rewards which may be obtained through membership of the Service;
d.    the Service or Network being uninterrupted, timely or error free;
e.    the goods and/or services purchased or obtained through the Service or Network, including goods and or services offered by third parties, except where expressly indicated.


12. Limitation of Liability
You release Gossamer Wedding Rewards, its parents, subsidiaries, and its officers, employees, agents and affiliates from any claim for loss, damage or liability, including but not restricted to special indirect or consequential loss or damage such as loss of revenue, unavailability of systems or loss of data, in respect of:
a.    any advertising emails sent to you;
b.    your membership of the Service;
c.    your use of or inability to use the Gossamer Wedding Rewards Network;
d.    the quality of goods and/or services purchased by you;
e.    any dispute with a supplier of goods and/or services.
f.    any items given to you by us, in the form of a reward.


13. Indemnification
You indemnify and keep indemnified Gossamer Wedding Rewards, its parents, subsidiaries, and its officers, employees, agents and affiliates against all claims (including third party claims), demands, damages, costs (including legal costs), penalties or suits caused by or arising out of or consequential upon your membership of the Service or your use of the Network.


14. Termination
14.1. Termination
These Terms of Service are effective and in force until terminated by us. We may terminate these Terms of Service at any time without notice.
14.2. Cancellation by us
We reserve the right to cancel your membership and terminate your use of the Service at any time, without cause or reason, and without notice. Specifically, we may cancel your membership and terminate your use of the Service, without notice, if you:
a.    breach or violate any conditions or requirements in these Terms of Service;
b.    act against the business interests or reputation of RewardsCentral or its affiliated organisations and clients.
14.3. Non-use
We reserve the right to cancel your membership and terminate your use of the Service, with 7 days notice, if your membership account becomes inactive through non-use over a period of 12 months. To prevent your membership account from becoming inactive, it is sufficient to simply sign in to the Gossamer Wedding Rewards web site on a regular basis.
14.4. Cancellation by you
You may choose to terminate your obligations under these Terms of Service at any time by cancelling your membership of the Gossamer Wedding Rewards Service. This can be done in the Account Settings section of this web site. You will be required to enter your password in order to cancel your membership.
14.5. Cancellation is final
If your membership is cancelled, the cancellation is final and your membership cannot be re-activated.
14.6. Forfeit of rewards
If your membership is cancelled, you will forfeit all of your reward points, and all outstanding redemption rewards.
14.7. Refusal of application
We reserve the right to refuse your application to join the Service again if we have ever cancelled your membership of the Service in the past.


15. Severability
If any part of these Terms of Service is or becomes illegal, invalid or unenforceable, it shall not affect the validity or enforceability of any other part or provision of these Terms of Service.


16. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the client’s state of residence and of the Commonwealth of Australia. You submit to the jurisdiction of the courts of your state of residence and the Commonwealth of Australia.